Products related to Service:
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Mobile Service Innovation and Business Models
Modern economies depend on innovation in services for their future growth.Service innovation increasingly depends on information technology and digitization of information processes.Designing new services is a complex matter, since collaboration with other companies and organizations is necessary.Service innovation is directly related to business models that support these services, i.e. services can only be successful in the long run with a viable business model that creates value for its customers and providers.This book presents a theoretically grounded yet practical approach to designing viable business models for electronic services, including mobile ones, i.e. the STOF model and – based on it – the STOF method. The STOF model provides a ‘holistic’ view on business models with four interrelated perspectives, i.e., Service, Technology, Organization and Finance.It elaborates on critical design issues that ultimately shape the business model and drive its viability.
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Systemic Service Design
Systemic Service Design provides a comprehensive overview of how systems theories can be integrated into service design to address complex social-economic-technological challenges.Across fourteen chapters split into two sections, the book connects theoretical backgrounds and practical worldwide case studies to explore various approaches to systems thinking. The field of service design has evolved significantly in recent years, from focusing on touchpoints and user interactions, to being seen as a driver for organizational transformation and increasingly, a key component in transdisciplinary spaces involving complex systems.However, while service design has grown over the past few decades, it has also recognized its limitations in addressing complex societal problems.For example, the book highlights how a lack of holistic understanding of the systems in place can lead to service failure, which ultimately results in societal issues relating to unemployment, healthcare, and public transportation.As such, this book offers theoretical and practical resources specifically tailored to service designers in order to equip them with the ability to develop solutions that are appropriate in scope, depth, and feasibility to address these complex issues.Contributing authors draw upon and integrate theories from related disciplinary fields to extend the contextualisation of service design within complex systems, providing readers with more scientific frames of reference.The book also draws upon case studies from South and North America, Europe, Asia and Australia, to offer readers wide-ranging perspectives and real-life examples to further their understanding of systemic service design and demonstrate how to integrate it successfully. The book delivers theoretical and practical knowledge for students and designers in the fields of service design, design for policy, social design, and additionally for managers, public and private sector planners, engineers and politicians.
Price: 36.99 £ | Shipping*: 0.00 £ -
Systemic Service Design
Systemic Service Design provides a comprehensive overview of how systems theories can be integrated into service design to address complex social-economic-technological challenges.Across fourteen chapters split into two sections, the book connects theoretical backgrounds and practical worldwide case studies to explore various approaches to systems thinking. The field of service design has evolved significantly in recent years, from focusing on touchpoints and user interactions, to being seen as a driver for organizational transformation and increasingly, a key component in transdisciplinary spaces involving complex systems.However, while service design has grown over the past few decades, it has also recognized its limitations in addressing complex societal problems.For example, the book highlights how a lack of holistic understanding of the systems in place can lead to service failure, which ultimately results in societal issues relating to unemployment, healthcare, and public transportation.As such, this book offers theoretical and practical resources specifically tailored to service designers in order to equip them with the ability to develop solutions that are appropriate in scope, depth, and feasibility to address these complex issues.Contributing authors draw upon and integrate theories from related disciplinary fields to extend the contextualisation of service design within complex systems, providing readers with more scientific frames of reference.The book also draws upon case studies from South and North America, Europe, Asia and Australia, to offer readers wide-ranging perspectives and real-life examples to further their understanding of systemic service design and demonstrate how to integrate it successfully. The book delivers theoretical and practical knowledge for students and designers in the fields of service design, design for policy, social design, and additionally for managers, public and private sector planners, engineers and politicians.
Price: 135.00 £ | Shipping*: 0.00 £ -
Collaborative Innovation : How Clients and Service Providers Can Work By Design to Achieve It
Innovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization.But how can innovation be consistently achieved in the context of a client–service provider relationship?This publication provides a practical framework, with clear supporting recommendations, for clients and service providers to work together to overcome challenges and successfully manage, develop, and deliver innovation as a key part of their ongoing service relationship.Real-world experience, guidance, and examples are provided to assist and enable organizations to gain additional value with their service partners through delivery of innovation by design rather than by accident.Although targeted at service relationships between clients and external service providers, the content and recommendations are equally applicable and relevant for enterprises driving innovation internally or as part of a wider ecosystem.
Price: 17.55 £ | Shipping*: 3.99 £
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Looking for inspiration: Funny idea for a service conversation wanted.
One funny idea for a service conversation could be a role reversal scenario where the customer pretends to be the service provider and the agent pretends to be the customer. This could lead to humorous interactions as they try to navigate the conversation from each other's perspectives. Another idea could be creating a fictional character with a quirky problem that requires the agent's assistance, adding an element of creativity and humor to the conversation. Lastly, incorporating puns or jokes related to the service or product being discussed can lighten the mood and make the conversation more enjoyable for both parties.
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What is a suitable name for graphic design, web design, and artistry?
A suitable name for a business that encompasses graphic design, web design, and artistry could be "Creative Studio" or "Design Atelier." These names convey a sense of creativity, artistry, and a wide range of design services. They also have a sophisticated and professional sound, which can appeal to potential clients looking for high-quality design work.
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How do you design a Harvest Festival children's church service?
To design a Harvest Festival children's church service, you can start by incorporating elements that celebrate the bounty of the harvest season. This can include using fall-themed decorations, such as pumpkins, cornstalks, and autumn leaves, to create a festive atmosphere. You can also plan activities such as a harvest-themed craft or game, and incorporate songs and stories that focus on gratitude and giving thanks for the blessings of the harvest. Additionally, you can involve the children in the service by having them participate in a special presentation or performance that reflects the theme of the harvest festival. Finally, you can end the service with a time of prayer and reflection, encouraging the children to express their gratitude for the abundance of the harvest season.
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Was the web design service contract terminated by the client?
Yes, the web design service contract was terminated by the client. The client decided to end the contract for reasons that were not disclosed. As a result, the web design service provider had to cease their work on the project and make arrangements for the termination of the contract. This decision likely had implications for both parties involved, and may have resulted in the need for negotiations or legal considerations.
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This is Service Design Doing : Applying Service Design Thinking in the Real World
How can you establish a customer-centric culture in an organization?This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.Great customer experience needs a common language across disciplines to break down silos within an organization.This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience.Move from theory to practice and build sustainable business success.
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This Is Service Design Methods : A Companion to This Is Service Design Doing
In this book, you’ll find 54 hands-on descriptions that help you do the key methods used in service design.These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation.This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD).It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format.Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer.Success in doing service design certainly requires a mastery of these methods.However, you must also be able to combine them into a process that fits the context and needs of your organization and guide people through this new way of working.This book only contains the building blocks—the methods.It doesn’t detail how to assemble them into a cohesive design process or how to plan or manage it.Neither does it describe why people should invest in service design nor explain how to bring service design to life in your organization.For all of this (and more), please read This Is Service Design Doing.
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Service Design for Urban Commons
This book explores the application of service design to urban commons.It originates from a project developed by the research group of POLIMI DESIS Lab of Politecnico di Milano, aimed at imagining the future of the Reggio Emilia Ducal Palace and its park - the Reggia di Rivalta.The peculiarity of the project lays in the idea that the design of a (public) space should be informed by the design of its services, because the development of specific activities actually builds a fundamental part of the identity of a place, conceiving both the tangible and intangible dimensions as part of a single creative process.The combination of a participatory process and the integration of spatial and service design led to infrastructuring a multi-stakeholder participatory action research of envisioning the future of a public good.This effort has been thus framed into a working methodology, specific tools and progressive outputs, which are defined as Service Master Planning (the process), andService Master Plan (the product), allowing service design professionals to expand their knowledge and develop skills for a new field of application connected to urban planning.
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ITIL INTERMEDIATE SERVICE DESIGN COURSEW
ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design.This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course covers the management and control of the activities and techniques within the Service Design stage, but not the detail of each of the supporting processes.Youll learn Detailed understanding of processes, functions and activities related to Service Design within the Service Lifecycle.Introduction to service designService design
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What is the name of the network service Service Host Network Service?
The name of the network service Service Host Network Service is a generic term used in Windows operating systems to represent a group of system processes that handle network-related tasks. These processes manage various network functions such as network connectivity, firewall settings, and network sharing. Service Host Network Service is responsible for ensuring smooth communication between different devices on a network and maintaining network security.
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Does the police service belong to the service sector?
Yes, the police service belongs to the service sector. The service sector includes organizations that provide services rather than producing goods. Police services provide a crucial public service by maintaining law and order, ensuring public safety, and upholding the rule of law. Therefore, they are an essential part of the service sector.
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Do you support civilian service or mandatory military service?
As an AI language model, I do not have personal opinions. However, both civilian service and mandatory military service have their own advantages and disadvantages. Civilian service can provide opportunities for individuals to contribute to their communities in non-military ways, while mandatory military service can help ensure national security and provide valuable training and discipline for individuals. Ultimately, the decision to support one or the other depends on the specific needs and values of a society.
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What is a tea service and a coffee service?
A tea service and a coffee service are sets of matching tableware used for serving tea or coffee. They typically include a teapot or coffee pot, cups and saucers, creamer, sugar bowl, and sometimes a serving tray. These sets are often made of fine china, porcelain, or silver, and are used for formal or special occasions when serving tea or coffee to guests. The design and style of the service can vary depending on the cultural and historical influences.
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